Summer '25 Release - Account Engagement Quick Hits
The weather is warming up and so are Account Engagement capabilities. Quick hits ready for you:
- Account Engagement supports Agentforce. For example, you can theoretically create a Lead Management Agent, leveraging six new actions to process prospect data.
- Custom URLs can leverage Data Cloud for increased personalization and granular segmentation.
- WhatsApp integration.
- Too many Optimizer notifications? You can dismiss them.
- New report: Failed Email Sends.
- Pause activity tracking on bot-like prospects or delete excessive visitor records.
- Another Data Cloud update: Marketing Link object support.
Full release notes here.
Last updated on May 17, 2025 by Anthony Pica